Last updated: August 2, 2026
1. Introduction
PT DUZA SEJAHTERA ABADI ("we," "our," or "us") operates the TUKUO Point of Sale system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and email address
- Business name and contact information
- Payment information (processed securely through third-party providers)
- Phone number (if provided)
2.2 Business Data
As a POS system, we store data you input into the Service, including:
- Product and inventory information
- Transaction records
- Customer information (if you choose to collect it)
- Store settings and configurations
2.3 Automatically Collected Information
We may automatically collect:
- Device information (type, operating system, browser)
- Log data (IP address, access times, pages viewed)
- Usage data (features used, interactions with the Service)
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating the Service (e.g., hosting, payment processing)
- Law enforcement when required by law
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of certain data processing activities
8. Children's Privacy
The Service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@tukuo.id
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